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Document Name	Requirement Type	Raised Date	Received Date	Medical Flag	Comments

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Client Name	Test Details	Appointment Date	Current Status	Center Name	TPA

Bajaj Life - Health India Escalation Matrix
City	Level	Name	Number	Email
Delhi (Delhi, NCR, Uttarakhand & Western UP)	1st Level Escalation	Mr. Rohit Shukla	0124-6174661 9136974232	rohit.shukla@healthindiatpa.com
Delhi (Delhi, NCR, Uttarakhand & Western UP)	2nd Level Escalation	Mr Ashwani Thakur	0124-6174605 8586961635	ashwani.thakur@healthindiatpa.com;
Chandigarh (Chandigarh, Mohali, Panchkula, Punjab, Himachal Pradesh, Jammu & Haryana)	1st Level Escalation	Mr Rohit Bhatia Mr Abhishek Rana	0172-4947506 /507/510/512	ops.chandigarh@healthindiatpa.com
	2nd Level Escalation	Mr Keshav Sehgal	0172-4947506 9136995289	keshav.sehgal@healthindiatpa.com
Lucknow (Uttar Pradesh)	1st Level Escalation	Ms Ananya Pathak /Ms Kusum Shukla	0522-6164506 /508	mohd.saif@healthindiatpa.com/ ananya.p@healthindiatpa.com
Lucknow (Uttar Pradesh)	2nd Level Escalation	Mr Ashish Tiwari	0522-6164502 / 9136014989	tiwari.ashish@healthindiatpa.com
Jaipur (Rajasthan)	1st Level Escalation	Ms Nasreen/Mr Mohsin	141-2220118/141 -2220118 /7045790417	ops.jaipur@healthindiatpa.com
Jaipur (Rajasthan)	2nd Level Escalation	Ms Meenal Agre	9136921403	meenal.agre@healthindiatpa.com
Bhopal ( Madhya Pradesh* Sub-Branches :Indore & Jabalpur)	1st Level Escalation	Mr Mohd Navajish	0755-4911407 /0755-4941407	bhopal@healthindiatpa.com
Bhopal ( Madhya Pradesh* Sub-Branches :Indore & Jabalpur)	2nd Level Escalation	Mr Sajid Khan	9200061111	sajid.khan@healthindiatpa.com
Raipur (Chhattisgarh)	1st Level Escalation	Ms Upasana	9136995290/ 9229255516	raipur@healthindiatpa.com
Raipur (Chhattisgarh)	2nd Level Escalation	Mr Toranlal Sahu	9136995290 / 9229255516	raipur@healthindiatpa.com
Zonal Head	1st Level Escalation	Ms Preeti Karkera	9987984604 / 022-61035202	preeti.karkera@healthindiatpa.com
Kolkata (West Bengal, Bihar , Jharkhand, Orissa , Assam & North- eastern states)	1st Level Escalation	Mr. Manwender Mishra	033-40519016 / 9830030816	manwender.mishra@healthindiatpa.com
	2nd Level Escalation	Mr Amit Alok	033-40419000, 9830661166	amit.alok@healthindiatpa.com
Ahmedabad (Gujarat, Daman & Diu)	1st Level Escalation	Ms. Shivani Aherwal	079-61557001 / 079-61557009	ops.ahmedabad@healthindiatpa.com
Ahmedabad (Gujarat, Daman & Diu)	2nd Level Escalation	Mr Vipul Parmar Mr. Pratik Bhagdev	079-61557014 7400093885 /7400013842	vipul.parmar@healthindiatpa.com pratik.bhagdev@healthindiatpa.com
Mumbai (Mumbai, Raigad, Thane and NaviMumbai)	1st Level Escalation	Ms. KomalZende	022-61035373 /320	westzoneops@healthindiatpa.com
Mumbai (Mumbai, Raigad, Thane and NaviMumbai)	2nd Level Escalation	Mr. Punit Salian	022-610353381 7700941776	punit.salian@healthindiatpa.com
Pune (Pune,Rest of Maharashtra, Goa)	1st Level Escalation	Ms. KomalZende	022-61035373 /320	westzoneops@healthindiatpa.com
Pune (Pune,Rest of Maharashtra, Goa)	2nd Level Escalation	Mr 'Priyabrata Babu	020-67451708 9136994470	priyabrata.babu@healthindiatpa.com
Zonal Head	1st Level Escalation	Mr Nilesh Sawant	022-61035306 9136974233	nilesh.sawant@healthindiatpa.com
Bangalore (Karnataka)	1st Level Escalation	Ms. Urmila. B	080-42826606 9538888081	ops.bangalore@healthindiatpa.com
Bangalore (Karnataka)	2nd Level Escalation	Mr Ranganath	080-42826699, 9136974193	ranganath.r@healthindiatpa.com
Hyderabad (Andhra Pradesh & Telangana)	1st Level Escalation	Mr Mahesh T	040-4007964 /9246351550	ops.hyderabad@healthindiatpa.com
Hyderabad (Andhra Pradesh & Telangana)	2nd Level Escalation	Ms Chandana B	040-66445681 9246351550	chandana@healthindiatpa.com
Chennai (Tamilnadu, Andaman & Nicobar)	1st Level Escalation	Mr. Balaji Dinesh.K	044-40123901 902 9841185995	ops.chennai@healthindiatpa.com
Chennai (Tamilnadu, Andaman & Nicobar)	2nd Level Escalation	Mr PC Sinoj Kumar	9884359674	sinojk@healthindiatpa.com
Cochin (Kerala)	1st Level Escalation	Mr. Shibin Mathew Mr Jaison	0484-2358326 9895194242	ops.cochin@healthindiatpa.com
Cochin (Kerala)	2nd Level Escalation	Mr Arun G	044-28331874 / 9846323393	arun.g@healthindiatpa.com
Zonal Head	1st Level Escalation	Mr Girish Kumar	9136905853	girish.kumar@healthindiatpa.com

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Bajaj Life - Health Assure Escalation Matrix
Level	Name	Number	Email
HNI Service Desk	HNI Desk	022-61676600	hnidesk@healthassure.in
1st Level Escalation	Mr.Harsh Rawal Mr. Alpesh Gorde	9930695586 9004438299	harsh.rawal@healthassure.in alpesh.gorde@healthassure.in
2nd Level Escalation	Mr. Dhruva Singh Mr.Imran Khan	9910000397 7977931457 & 9892977628	dhruva.gautam@healthassure.in imran.khan@healthassure.in
3rd Level Escalation	Mr.Sushant Bhandari	9767660831	sushant.bhandari@healthassure.in
4th Level Escalation	Mr. Shweta Agnihotri	8291346966	shweta.agnihotri@healthassure.in